Cell Phone Registration

For faster registration, we recommend you register by fax or email using the links below.

Cell phone registrations are now being accepted.

Rules for cell phone registrations

  1. Only cell phones with “post-paid” billing arrangements will be allowed:
    • Post-paid cell phones are phones where the user chooses a calling plan and enters into a regular billing arrangement, commonly a contract, with the provider. Examples include AT&T, Verizon, Sprint, and T-Mobile.
  2. Pre-paid cell phones are not allowed due to TDCJ security policies, and will NOT be approved:
    • Pre-paid cell phones (Pay-As-You-Go) are phones for which credit is purchased in advance. Providers include TracFone, Boost Mobile, Verizon Prepaid, Cricket, Metro, and T-Mobile Prepaid.

  3. You may keep your landline phone registered AND register your cell phone.
  4. You cannot change your landline phone number to a cell phone number and still receive calls from an offender without calling the Enrollment Center to register the number as a cell phone. All numbers changed from a landline to a cell phone will be blocked until you call to re-register it as a cell phone.
  5. If you are registering more than one cell phone, you have to register each cell phone separately.

There are four ways to register a cell phone:

  1. Click here to register by FAX.
  2. Click here to register by EMAIL.
  3. Click here to REGISTER BY US MAIL.
  4. Call the Enrollment Center at 1.866.806.7804, option (1 for English/2 for Spanish) then option 1 from the cell phone you are registering. Then press 1 to register your postpaid cell phone and then press options to agree to terms established by TDCJ. The representative will call your cell phone provider with you on the line to verify ownership of the account and confirm that the cell phone is not pre-paid. There may be significant hold times. To avoid these hold times, you may register by Fax, Email, or US Mail.